Customers

Citizens/Patients/Clients (Public): Improved quality of care, Documentation of own medical records, Information
Health sector processes:

  • Conducive environment
  • Evidence based and flexible strategic and annual plan
  • Processed information for decision making
  • Technical support in the form of supervision
  • Availability, timely and complete health information
  • Monitoring and coordinating of all resources
  • Enhanced and efficient resource utilization
  • Feedback
  • Performance driven motivational schemes put in place
  • Implementation tracking system

Regional Government : Sectoral Strategic and Annual plan, Progress report on activities and financial expenditure
BoFED/ZoFED/WoFED: Annual detailed activity plan linked to budget, Progress report on activities and financial expenditure
Other government sectors: Strategic and annual plan documents for alignment, Processed information
Development partners, NGOs and CSOs, 

  • Conducive   environment
  • Government priorities and guidance
  • Availability of processed information
  • Evaluation reports with justified recommendations
  • Implementation tracking
  • System to enhance efficient utilization of resources put in place

The private sector

Conducive environment

  • Guidance
  • Availability of processed information
  • Recognition
  • Partnership

Stakeholders

Regional council, Zonal Administration, Woreda Administration

  • They need;
  • Sectoral Strategic and Annual plan
  • Progress report on activities and financial expenditure

BOFED,ZOFED and WOFED

  • Annual detailed activity plan linked to budget
  • Progress report on activities and financial expenditure

Other Regional government sectors (REB,RAB,BoLSA,BoWUD…etc)

  • Strategic and annual plan documents for alignment
  • Processed information

Training institutions (Universities, Colleges)

Research institutions/Researchers

Development partners, International and Local NGOs , CSOs

 

  • Conducive   environment
  • Government priorities and guidance
  • Availability of processed information
  • Evaluation reports with justified recommendations
  • Implementation tracking
  • System to enhance efficient utilization of resources put in place

Activities

 

 

Activity Details
Developing Strategic Planning and Annual Planning The Regional Health Bureau, Zones, Woredas and Health facilities should each have a strategic and annual plan, developed in consultation with community and partners. Hence the strategic plan should be produced in an intensive consultation with stakeholders of the health sector.
Project Appraisal To evaluate and appraise health project documents for decision making and implementation
Performance Based Contracting performance based contracting will refer to a contracting arrangement between health service purchaser and contractor (service provider) whereby money or materials are transferred to service providers conditional on achieving a pre-determined performance targets.
Routine Data Collection and Aggregation Performance Monitoring & Quality Improvement Aggregated health information for decision making
Integrated Supportive Supervision Integrated Supportive Supervision is a process of guiding, helping, training, and encouraging staff to improve their performance in order to provide high-quality health services through the use of integrated tools for all priority programs and empowering the motivation of health service providers at all levels.
Evaluation/Operational Research Evaluation is a collection of activities designed to determine the value or worth of a specific program, intervention or project or any of its components. That means being able to link a particular output or outcome directly to a particular intervention.